Business Plus (2010). 253pp. including index. 6.25 x 9.25 inches. Hardcover. ISBN-13: 978-0-446-56304-8.
Sound crazy? It's all standard operating procedure at Zappos, the online retailer that's doing over $1 billion in gross merchandise sales annually. After debuting as the highest-ranking newcomer in Fortune magazine's annual “Best Companies to Work For” list in 2009, Zappos was acquired by Amazon in a deal valued at over $1.2 billion on the day of closing.
In Delivering Happiness, Zappos CEO Tony Hsieh shares the different lessons he has learned in business and life, from starting a worm farm to running a pizza business, through LinkExchange, Zappos, and more. Fast-paced and down-to-earth, Delivering Happiness shows how a very different kind of corporate culture is a powerful model for achieving success — and how by concentrating on the happiness of those around you, you can dramatically increase your own.
In 1999, at the age of twenty-four Tony Hsieh (pronounced “Shay”) sold LinkExchange, the company he cofounded, to Microsoft for $265 million. He then joined Zappos as an advisor and investor, and eventually became CEO. He helped Zappos grow from almost nothing to over $1 billion in gross merchandise sales annually, while simultaneously making Fortune magazine's “Best Companies to Work For” list. Hsieh currently lives in Las Vegas and sort of has a cat.
Jacket design by Catherine Casalino. Jacket photograph copyright © 2010 Brand X Pictures. Jacket copyright © 2010 Hachette Book Group, Inc.
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